Job brief
Our company is seeking a highly organized, responsible, and experienced Shift Leader to join our team. The preferred candidate should possess a history of successful performance in leading and motivating teams in a fast-paced environment while ensuring efficient operations.
Responsibilities
- Oversee the day-to-day operations of the shift, including the work of team members.
- Lead and motivate a team to ensure smooth and efficient operations.
- Assign tasks to team members and ensure they are completed on time.
- Train and onboard new team members.
- Maintain a positive work environment and ensure team members are working cohesively.
- Monitor and control inventory levels to ensure the availability of products at all times.
- Resolve any issues or conflicts that arise during the shift.
- Ensure compliance with company policies and procedures and health and safety regulations.
- Deliver outstanding customer service and address customer concerns or complaints as required.
Requirements
- High school diploma or equivalent, with additional education or training is preferred
- Minimum of two years of experience in a similar role
- Strong communication and leadership skills
- The candidate should possess the capability to manage multiple tasks and prioritize them efficiently in a dynamic work environment
- Excellent problem-solving and decision-making skills
- Good interpersonal skills with the ability to build strong relationships
- Flexibility to work different shifts, including weekends and holidays
- Knowledge of Microsoft Office platforms and basic computer skills
- Ability to stand for long periods of time and lift up to 50 pounds