Server Job Description Template for Hiring Managers

Servers are the face of your establishment, interacting with customers and ensuring a positive dining experience. A well-written job description not only outlines the responsibilities of the position but also sets expectations for potential candidates.

Server Job Description

Are you passionate about delivering top-notch service and creating memorable dining experiences? Join us as a Server and become an integral part of our team! Your role will be pivotal in providing outstanding customer service, from taking orders to serving delicious food and beverages with a smile. We're looking for someone who thrives in a fast-paced environment, excels at multitasking, and communicates effortlessly. If you're ready to bring your skills to the table and make every guest feel special, apply now and let's create magic together!

Server Responsibilities

1. Greet customers as they enter the restaurant and seat them at their designated tables.
2. Present menus to customers and explain menu items, specials, and promotional offers.
3. Take customer orders accurately and relay them to the kitchen staff promptly.
4. Serve food and beverages to customers in a timely manner, ensuring accuracy and presentation.
5. Check back with customers to ensure satisfaction with their meals and address any issues or concerns.
6. Handle cash and credit card transactions, process payments, and provide customers with receipts.
7. Clean and prepare tables for the next customers, ensuring a clean and organized dining area.
8. Collaborate with other servers, kitchen staff, and management to provide a seamless dining experience.
9. Maintain a positive attitude and professional appearance at all times, representing the restaurant in a favorable light.
10. Adhere to all food safety and hygiene regulations to ensure the health and safety of customers and staff.

Server Required Skills

1. Excellent communication and interpersonal skills.
2. Ability to work efficiently in a fast-paced environment.
3. Strong attention to detail and accuracy in order taking and serving.
4. Customer-focused attitude with a desire to provide top-notch service.
5. Team player mentality and willingness to collaborate with coworkers.
6. Ability to multitask and prioritize tasks effectively.
7. Basic math skills for processing payments and calculating bills.
8. Physical stamina to stand and walk for extended periods of time.
9. Problem-solving skills to handle customer complaints or issues effectively.
10. Knowledge of food and beverage items on the menu.

Required Qualifications

1. High school diploma or equivalent.
2. Previous experience in a customer service or restaurant setting preferred.
3. Food handler's certificate or willingness to obtain one.
4. Ability to work flexible hours, including evenings, weekends, and holidays.
5. Professional appearance and demeanor.
6. Must be at least 18 years old (or as per legal requirements).
7. Ability to lift and carry trays of food and beverages.
8. Knowledge of POS systems and basic computer skills.
9. Strong work ethic and reliability.
10. Willingness to undergo training and learn new skills on the job.

Conclusion

In conclusion, a Server is responsible for ensuring a positive dining experience and upholding the standards of the establishment. With attention to detail, strong communication skills, and a customer-centric approach, Servers can excel in this dynamic and rewarding position. If you are passionate about serving others and thrive in a fast-paced environment, a career as a Server may be the perfect fit for you.