Receptionist job description

Job brief

We are seeking a Receptionist with a friendly personality to be the first point of contact of our company by welcoming guests, receiving phone calls, along with other administrative and clerical tasks.

Responsibilities

• Great visitors when they arrive at the office.
• Ability to make customers feel welcome by utilizing personal approach to service and maintain a positive attitude.
• Receive and distribute documents from and to couriers, and ensure they are correctly delivered.
• Be able to handle emotional, confrontational people in a calm and professional manner.
• Never lose composure. 
• Receive and screen phone calls throughout the day in a courteous and articulate way.
• Schedule appointments and meetings.
• Scheduling conference rooms. 
• Guide guests to the waiting room, and then the relevant person.
• Make sure the reception area is presentable and tidy.
• Monitor and maintain inventory supplies in the office, including the responsibility to order next stuff.
• Monitor the visitor assets as security awareness.
• Offer secretarial support to executive staff. 
• Type, scan, and copy documents.
• Order cafeteria supplies in the office including coffee, tea, and others.
• Assist Facility Manager with communication and coordination with vendors in regards to the office.
• Other duties as assigned.

Requirements

• High school diploma or its equivalent
• Experience working as a Front Office Representative, Receptionist, or similar role
• Proficient with Microsoft Office
• Excellent typing skills (50-60 wpm)
• Be a self-motivated individual and display initiative
• As well as be a team player and love to make guests feel at home
• Professional appearance and attitude
• Good written and verbal communication skills 
• Able to multitask and customer minded attitude
• Commitment to work overtime on occasion
• Demonstrate excellent organizational, coordination and time management skills