Meter Reader job description

Job brief

We are seeking a detail-focused, reliable, and friendly Meter Reader to join our team! The ideal fit for the role will have previous experience in a similar role, along with strong attention to detail and good customer-facing skills. The key focus of the position will be to travel to customers' homes, both residential and commercial businesses, to take accurate readings of their meters, which could be both gas and electricity.

Responsibilities

• Contact customers to make appointments to attend their premises to read their meters.
• Locate the customers' meters and take accurate readings from them.
• Record the meter reading accurately with the figures, customer account number, and location identification number of the meter.
• Input the information into the online system either via your handheld device or once back to the office.
• Assist customers with questions they have regarding their meter reading.
• Use the company vehicle to attend to all meter reads, driving safely and with consideration for other road users.
• Use all equipment provided by the company to effectively carry out your duties.
• Provide excellent customer service at all times.
• Work in line with health and safety guidelines.
• Always wear personal protective equipment provided by the company.

Requirements

• High school diploma or equivalent
• Previous work experience in a similar role
• Strong attention to detail
• Excellent communication and customer service skills
• Knowledge of using handheld devices to record information
• Valid driver’s license
• General knowledge of health and safety at work