Medical Secretary job description

Job brief

We are seeking a diverse, professional, and dynamic Medical Secretary to assist our Doctors with Secretarial duties. The ideal candidate will have a strong secretarial background and be adept with medical terminology and EMR/EHR systems. The key focus of the position is to support the planning, scheduling, and administrative side of various doctors and surgeons throughout the practice.

Responsibilities

• Take incoming calls from patients under the doctors you assist.
• Book patient appointments and schedule consultations and outpatient appointments.
• Send out correspondence on behalf of the doctor.
• Assist with compiling patient information and charts.
• Keep patient information current and up to date on the system.
• Manage the calendars and diaries of the doctors/surgeons you assist.
• Compile medical reports for doctors when instructed.
• Bill patients and assist with the chasing up of outstanding payments.
• Verify insurance information prior to appointments.
• Advise patients of deductibles or copays payable by them.
• Ensure patient information is stored securely and in a neat filing system.

Requirements

• Associate degree or above in business administration, healthcare administration, or 3 years previous experience in a similar role
• 2 years’ experience as a secretary or personal assistant in a medical setting
• Strong computer skills with the knowledge of EMR/EHR systems
• Confident multi-tasker with the ability to organize own workload and the workload of others
• Strong communication skills, both written and verbal
• Excellent customer service skills with a polite telephone manner
• Strong knowledge of Microsoft office and schedule management
• Confident, independent worker, able to work with minimal supervision