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Medical Office Manager job description

This Medical Office Manager job description template can be used to advertise an open position in your company. Customize the requirements and responsibilities according to the needs of your specific role!
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Job brief

We are seeking a diverse, professional, and dynamic Medical Office Manager to join our team. The ideal fit for the role will have a demonstrated background in healthcare and proven experience in leadership. The key focus of the position is to ensure the smooth running of the medical office, oversee various team members, ensure high productivity and reduce costs where possible.

Responsibilities

  • Set department objectives and KPI’s with senior management.
  • Assist with the hiring, onboarding, and training of new employees.
  • Complete rollouts and training for new systems or tech initiatives being run by the business.
  • Assist the team with training and development, mentoring, and improvement.
  • Ensure the inventory is correct, approve invoices and pass them over to the accounts department for payment.
  • Develop and provide informative reports for senior management, showcasing the department's achievements or failures.
  • Assist with the development of achievable and manageable SLA’s for the department.
  • Hold quarterly or annual appraisals with team members.
  • Address team members' concerns and resolve conflicts where needed.
  • Ensure that work quality standard is maintained, working in line with company policy.
  • Maintain an excellent level of discretion, confidentiality, and tact when required.

Requirements

  • Bachelor's degree or above in business management or business administration or related field
  • Minimum of 5 years’ experience within a medical office setting
  • Minimum of 2 years’ experience as a supervisor or manager in a similar setting
  • Excellent leadership abilities
  • Strong communication and interpersonal skills
  • Excellent computer skills, ability to adapt to changing and improve technologies
  • Adept with training and mentoring others
  • Highly organized
  • Able to prioritize own workload and the workload of others
  • Strong reporting and analytical skills

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Bill Twinning
Talent Resources & Development Director - Charoen Pokphand Group
Manatal is the best ATS we worked with. Simplicity, efficiency and the latest technologies combined make it an indispensable tool for any large-scale HR team. Since its adoption, we've seen a huge increase across all our key recruitment metrics. To summarize. it is a must-have.
Ahmed Firdaus
Director - MRINetwork, Executive Search Firm
I've been using Manatal for the past couple of months and the platform is excellent, user-friendly and it has helped me a lot in my recruitment process, operation and database management. I'm very happy with their great support. Whenever I ask something they come back to me within minutes.
Dina Demajo
Senior Talent Acquisition - Manpower Group
Manpower has been using Manatal and we couldn't be happier as a team with the services this platform has provided. The application is extremely user-friendly and very well equipped with all the useful functions one would require for successful recruitment. The support team is also excellent with very fast response time.
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Human Resources Manager - Oakwood
Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to LinkedIn and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.
Maxime Ferreira
International Director - JB Hired
Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!
Ngoc-Thinh Tran
HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
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