Maid Job Description

Job Brief

We are looking for a service-focused and knowledgeable Maid to join our team. Our ideal candidate will have a strong background in cleaning and strive for the highest possible standards of service for guests. The focus of the role is to ensure premises are cleaned and prepared for incoming guests.

Responsibilities

• Clean rooms, including toilets, and bathrooms, dusting of furniture, stripping and remaking of beds, and sending loads of laundry to be laundered.
• Ensure new towels, bed sheets, and toiletries are provided in the rooms.
• Re-stock tea and coffee facilities in rooms.
• Ensure all glassware and mirrors are properly cleaned.
• Take care of special requests from guests, such as additional towels, candles, rose petals, etc.
• Ensure cleaning supplies are stocked and maintained.
• Order new cleaning supplies when required.
• Check rooms before guests check-in.
• Use cleaning equipment such as vacuum cleaners, mops, dusters, and cleaning chemicals.
  

Requirements

• High school Diploma or above
• Minimum of 2 years previous experience in a similar role
• Ability to communicate with customers and other staff members
• Ability to use cleaning appliances such as vacuums, mops, dusters, and cleaning chemicals
• Physically able to be on your feet for long periods of time
• Willing to work early or unsociable hours
• Strong communication skills
• Good interpersonal skills
• Good listening skills, with high levels of attention to detail
• Ability to multitask