Learning and Development (L&D) Manager job description

Job brief

We are seeking a people-focused and driven Learning and Development Manager to join our team! Our ideal candidate will have a strong background in learning and development and will apply new and evolving methods to assist the business with the development of their team members. The focus of the role is to review and amend current learning and development methods to improve the performance and overall outlook of our team members, helping them to see a defined career path and reduce staff turnover.

Responsibilities

• Review and analyze current learning and development procedures and methods and work with c-level executives to amend and implement new measures.
• Make suggestions on where learning and development can be improved and adjusted.
• Incorporate a mixture of internal training and external training for team members.
• Work with the HR department to develop effective and achievable learning and career development objectives for various types of staff. 
• Advise team members of learning and development opportunities available to them.
• Keep track of learning and development across all departments.
• Manage and oversee the learning and development team, ensuring that they are on track with department objectives and KPIs.
• Collaborate with the HR department to obtain feedback on new learning and development initiatives and successes.
• Keep up to date with industry trends and emerging technology and learning methods.

Requirements

• Bachelor's degree in Human Resources or a similar field would be an advantage
• Minimum of 3 years of previous experience in a similar role
• Strong understanding of staff relations and retention
• Ability to communicate with internal and external team members
• Strong communication skills, both written and verbal
• Good interpersonal skills with the ability to build strong relationships
• Good listening skills, with high levels of attention to detail
• Strong working knowledge of Microsoft office platforms
• Ability to multi-task and prioritize own workload
• Able to understand and work in line with SLA’s and KPIs