Lead Mover job description

Job brief

We are seeking a detail-focused, professional, and reliable Lead Mover to join our team! The ideal candidate will have previous experience in moving large items such as furniture and appliances from one property to another and transporting them safely during their journey to the final destination. The focus of the role is to provide a friendly and supportive service to our clients who are using our services to facilitate their home or office moves.

Responsibilities

• Liaise with management and dispatch to ascertain the locations of the move required and which items need to be moved.
• Ensure the correct moving equipment is loaded onto the van, e.g., sheets and coverings, bubble wrap, boxes, and wheels to move items.
• Work with the moving team to understand the timelines and deliverables of the move.
• Arrive at the customers' property, explain the day's agenda for the move and assist them with any questions or queries they may have.
• Work as a team to safely move items, sometimes heavy items, from the property into the van, and load them in a correct and safe manner, ensuring items are not damaged.
• Pack and wrap items to ensure safe carriage using either bubble wrap or sheets, or other protective materials. 
• Drive with care to the required destination and unload items once they arrive.
• Assist with placement of items, following customer instructions.

Requirements

• High School Diploma
• 2 years' experience in a similar role
• Demonstrated ability to lift, maneuver, and safely transport furniture, appliances, and heavy and delicate items.
• Strong interpersonal and customer service skills
• Valid driver's license
• Physically able to lift up to 25kg
• Strong understanding of working within safety guidelines
• Good communication skills