Housekeeping Supervisor job description

Job brief

We are seeking a highly motivated and experienced Housekeeping Supervisor to oversee our cleaning staff and ensure our facilities are clean, presentable, and welcoming to our guests. The ideal candidate will have a keen attention to detail, strong leadership skills, and the ability to motivate and manage a team of housekeepers.

Responsibilities

• Supervise and train housekeeping staff, including scheduling and assigning tasks.
• Ensure all rooms and common areas are cleaned and maintained to high standards.
• Develop and implement cleaning procedures and protocols.
• Conduct quality control checks to ensure work meets established standards.
• Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
• Resolve customer complaints related to housekeeping services.
• Address maintenance issues and report to the maintenance department.
• Monitor and ensure compliance with occupational health and safety standards.
• Perform administrative tasks such as timecards, attendance, and payroll.
• Collaborate with other departments to ensure facilities are maintained to high standards.

Requirements

• Proven work experience as a Housekeeping Supervisor or similar role
• In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures
• Strong leadership, organizational, and communication skills
• Excellent time management and multitasking abilities
• Ability to work independently and as part of a team
• Knowledge of health and safety regulations and practices
• High school diploma or equivalent required, additional education or training in hospitality or housekeeping is a plus

The Housekeeping Supervisor plays a critical role in maintaining cleanliness and order in our facilities, ensuring our guests have a comfortable and enjoyable experience. The successful candidate will need to demonstrate a strong commitment to quality, customer service, and teamwork, as well as the ability to lead and motivate a team of housekeepers. If you have a passion for cleanliness and hospitality, we encourage you to apply for this exciting opportunity today.