Full-Time Receptionist job description

Job brief

We are seeking a full-time receptionist to oversee our front desk on a daily basis and carry out a number of administrative and clerical duties.

As a Receptionist, you will serve as the first point of contact for our firm. Offering administrative help to the entire organization is one of our receptionist's responsibilities. You will provide clients and customers with a warm welcome. You will also be in charge of front-desk duties like call forwarding and communication dissemination.

Since the job of a receptionist also involves providing customer service, having a friendly demeanor is a need for success. You should also be able to streamline office operations while responding quickly and effectively to emergencies.

Responsibilities

• Upon arrival at the workplace, greet and welcome visitors.
• Point guests in the direction of the right person and office.
• Respond to, screen, and forward incoming calls.
• Make sure the reception room is neat and welcoming and that it has all the stationery and supplies it needs (e.g., pens, forms, and brochures).
• Give clear, concise information both in person and over the phone or email.
• Assemble, divide, and deliver daily mail and deliveries
• By adhering to safety regulations and regulating entry through the reception desk, you can keep the business secure (monitor logbook, issue visitor badges).
• Purchase front desk goods and maintain a stock inventory.
• Calendar updates and meeting times.
• Make travel and lodging arrangements, and create vouchers.
• Keep up-to-date records of the expenses and charges in your office.
• Perform additional administrative tasks for a receptionist, such as filing, photocopying, transcription, and faxing.

Requirements

• Proven job experience as a front office representative, receptionist, or in a position similar
• Available to work as a full-time employee under contract
• Mastery of the Microsoft Office Suite
• Practical knowledge of office supplies (e.g., fax machines and printers)
• Professional demeanor and presentation
• Solid communication skills, both in writing and speaking
• Possibility of being proactive and resourceful when problems emerge, excellent organizing abilities
• Time-management and multitasking abilities, as well as the capacity to prioritize activities
• A customer-focused mindset
• A high school diploma is required, and office management certification is a plus