Banquet Manager job description

Job brief

We seek a driven, focused, and dynamic Banquet Manager to join our growing team! The ideal candidate will have a wealth of experience in the catering and banquet industry with previous supervisory or management experience. The main focus of the role is to oversee and manage the banquet and serving team within the hotel and ensure that the highest standard of service and food is provided at all times.

Responsibilities

• Collaborate with senior executives, management, and the events team to understand upcoming events and their catering, service, and meals requirements.
• Actively take notes and details about these events ready for the delegation to the banquet and serving team.
• Delegate and organize the team to ensure efficient and productive work is completed to execute the banquet function seamlessly.
• Order supplies, food and ingredients, and any other required materials for the banquet event.
• Liaise with the clients to take into account any changes to the events such as guest numbers, allergies, dietary requirements, or presentation changes.
• Ensure the banquets are set up and decorated in accordance with the client's requirements, ensuring availability of all required serving items and making orders for special requests.
• Ensure that the serving team is performing to their best ability by completing regular performance reviews and addressing any issues that arise.
• Liaise with and utilize external vendors where required, such as food and beverage suppliers, decoration suppliers, and agencies to provide extra staff.
• Oversee and manage the banquet diary to prevent overlapping or double booking.
• Manage the banquet department budget and complete forecasts and reports where required.
• Collaborate with the HR department to hire and train new banquet and serve staff as needed.

Requirements

• Bachelor’s degree in catering or other related hospitality field. Or, 2 years of experience in a similar role and equivalent education
• Professional and presentable for each event
• Excellent communication skills, both written and verbal
• Confident to communicate with various people from different backgrounds
• Great attention to detail
• Excellent leadership abilities with fine-tuned delegation skills
• Good problem-solving abilities
• Sound knowledge of Microsoft Office tools including Word, Excel, and Outlook
• Excellent organizational skills with the ability to set and achieve KPIs
• Good understanding of food and beverage hygiene