Account Supervisor job description

An account supervisor is a key member of an advertising or marketing agency team who is responsible for overseeing and managing client accounts. Their primary responsibility is to ensure that the agency delivers high-quality work that meets the client's needs, while also maintaining a positive relationship with the client.

The job role of an account supervisor involves various responsibilities such as managing client relationships, developing and implementing strategic plans to achieve client goals, overseeing the work of account managers and coordinators, and ensuring that projects are completed on time and within budget.

Account supervisors also work closely with other departments within the agency, such as creative, media, and research, to ensure that all work produced for the client is of the highest quality. They must be able to effectively communicate with clients, agency team members, and vendors, and must have strong project management skills to ensure that all aspects of a project are completed successfully.

Other key responsibilities of an account supervisor include tracking and reporting on campaign performance, identifying new business opportunities, and managing budgets and financial reports. They must also stay up-to-date with industry trends and best practices, and be able to apply this knowledge to client accounts in order to achieve the best results.

Job Summary

We are seeking an experienced and highly motivated Account Supervisor to join our team. The successful candidate will be responsible for managing and nurturing client relationships, overseeing account teams, developing and implementing strategic marketing plans, and ensuring client satisfaction.

Key Responsibilities

• Develop and maintain strong relationships with clients, acting as the primary point of contact for all communications and inquiries
• Manage and support account teams to ensure the successful execution of campaigns and projects
• Develop and implement strategic marketing plans in collaboration with clients and internal teams
• Monitor and analyze campaign performance metrics to optimize campaign effectiveness and ROI
• Ensure all work is completed on time, within budget, and meets client expectations
• Present campaign results and recommendations to clients in a clear and compelling manner
• Collaborate with internal teams, including creative, strategy, and media, to ensure seamless execution of campaigns
• Stay up to date on industry trends and best practices, and provide thought leadership to clients and internal teams

Qualifications

• Bachelor's degree in marketing, communications, or related field
• Minimum of 5 years of experience in account management, preferably in a marketing agency setting
• Strong communication, negotiation, and presentation skills
• Ability to think strategically and creatively while also managing details and deadlines
• Proven track record of successfully managing client relationships and projects
• Experience working with cross-functional teams, including creative, strategy, and media
• Ability to prioritize and manage multiple projects simultaneously
• Proficiency in Microsoft Office and project management software
• Familiarity with digital marketing channels and platforms, including social media, email, SEO, and SEM
• Passion for marketing, advertising, and creating impactful campaigns that drive results

Conclusion

In conclusion, having a well-crafted job description for an account supervisor position is crucial for HR professionals and recruiters to attract the most qualified candidates. This job description template should include detailed information about the responsibilities, qualifications, and necessary skills for the position. By using this template, HR professionals and recruiters can streamline their hiring process and ensure that they are selecting the best candidate for the job. Overall, a clear and concise job description can save time and resources in the hiring process and ultimately lead to the success of the company and the candidate in the role.