Servers, waitresses, and diners are all terms used to describe those who work in restaurants as wait staff. The waiter's main duty is to collect orders, serve food and beverages, and process payments. To succeed as a waiter, you must provide your guests with exceptional service. Customers should be treated with exceptional service by exceptional wait staff who can work well as a team.
Skill Related Questions
- How do you handle workplace conflicts?
- Do you know the procedures for food safety?
- How do you handle circumstances in which you must complete three or more tasks?
- How would you define excellent customer service?
- Describe your approach to dealing with client issues.
- Are you able to deliver multiple platters to the correct customers and tables while maintaining their balance?
Behavioral Or Situational Questions
- What went wrong during your most recent dining out experience?
- Consider a period when you had to deal with a customer complaint. What happened, and how did it turn out?
- What would you do if you received a terrible tip?
- How do you keep yourself focused while taking orders?
- What would you do if a customer tried to combine some special offers that were incompatible?
General Questions
- What do you consider to be your strongest professional attributes?
- Which past experiences, in your opinion, have best prepared you for this job?
- What is the expected duration of your employment here?
- How do you improve the environment at work?
- What duties did you carry out when working as a server most recently?
- What previous exposure to the food we provide do you have?
Conclusion
Restaurant waiters and waitresses offer the on-arrival customers a predetermined welcome, lead them to a table, show the menu, take food orders, and then deliver and advise payments. Candidates must be pleasant, prudent, and have good interpersonal skills to qualify for the position. Discontented persons should not be employed.
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