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Interview Questions to Hire Restaurant Manager

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Restaurant managers play a vital role in ensuring the success of a restaurant by coordinating personnel, developing menus, and interacting with customers to assess their satisfaction. In order to achieve sales targets, restaurant managers must be efficient in managing staff, preparing food, and providing excellent customer service. By maintaining a high level of communication with all restaurant team members, the manager can ensure that the restaurant is running smoothly and efficiently. 

Additionally, by regularly assessing customer feedback, the manager can identify opportunities to improve the overall dining experience. By taking proactive measures to improve the restaurant's operations and providing exceptional customer service, restaurant managers can help ensure their business's success.

Skill Related Questions

  • What does your workday as a restaurant manager look like?
  • What keeps you inspired at work?
  • What are the top five errors restaurant managers are advised to avoid?
  • Describe your response when a customer enters the restaurant and how you would feel.
  • What precautions would you take to ensure that everything is in order?

Behavioral Or Situational Questions 

  • One of the menu items is not selling well. What would you say to your cook about this?
  • Consider a period when you had a disagreement with a visitor, employee, or supervisor at work. How did you deal with it?
  • What would you do if an ingredient was substituted?
  • Describe an occasion when you went above and beyond the expectations of your guests.
  • How do you maintain accuracy and timeliness in your payroll, logistics, and earnings reports?

General Questions 

  • Why do you want this position?
  • What are the responsibilities of a restaurant manager?
  • What characteristics are required of a successful restaurant manager?
  • What approaches and frames of mind are necessary for this position?
  • What do you perceive as the most difficult challenge in this job?

Conclusion

The ideal candidate for restaurant manager interviews will have previous industry experience and decent interpersonal skills. Be mindful of those who struggle to work long hours and can't multitask well.

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Talent Resources & Development Director - Charoen Pokphand Group
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Senior Talent Acquisition - Manpower Group
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International Director - JB Hired
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HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
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