Personal care homemakers are support professionals who provide care support to elderly, disabled, or unwell people in their homes. Their primary focus is to ensure the health and well-being of their patients and assist with various tasks such as personal care, dressing, taking medication, and keeping the living environment healthy. Personal care homemakers usually undergo special training before starting in the role and possess strong communication skills along with a caring nature.
Skill-based questions
It is good practice to ask various types of questions, including skill-based, role-specific, behavioral, and situational questions, to identify strong candidates.
- Why are personal care homemakers important to elderly, disabled, or sick people?
- Are you able to lift up to 30 lbs?
- Have you ever liaised with other medical professionals, I.e., nurses or direct support staff?
- How do you ensure patients' needs are met whilst they are at home?
- What are the top three skills or qualities you think a personal care homemaker should have?
Situational & Behavioural questions
- A patient is complaining of pain and has taken all prescribed pain medication they have, what do you do?
- A patient is being difficult and does not want to be bathed/washed, how do you approach this situation?
- You have been asked to monitor specific things about a patient by the visiting nurse, how do you record the information they ask you for?
- Provide an example of when you have given exceptional customer service and support.
- Why do you think continuous training and education are important in the medical industry?
General Questions
- Where do you see yourself in five years within this company?
- What have you done in your career so far to learn and develop yourself professionally?
- Why did you decide to enter the healthcare industry?
- What are the top three skills you have that you think you can transfer to this role?
- Why have you applied for this role, how do you think you will benefit from working in the role?
Conclusion
The questions above will help you to identify quality candidates who are going through your recruitment process. Remember to look for candidates who demonstrate strong communication, customer focus, and caring skills.