HR Generalists are overall HR subject matter experts who don’t specialize in one particular area, such as payroll, benefits, or people and culture. They can advise on most HR-related topics and give general guidance.
When interviewing an HR Generalist, you should be looking for a candidate with an educational background in HR, plus CIPD, and demonstrated experience both in management and executive level. The ideal candidate should display strong management skills and in-depth knowledge of HR best practices.
Role Specific Questions
- What has been your biggest challenge when implementing a new HR initiative in a department?
- Why is culture and diversity important to a company?
- How do company benefits impact the lives of its employees?
- What are the key functions and accountabilities of the HR department's staff members?
- If you are advising team members on the company's grievance policy, what key points should you make clear, and how would you explain it to non-HR technical audiences?
- If the company you are working for is experiencing high staff turnover, what are the first steps you would take to identify and resolve the issue?
- How can human resources improve the outside view of a company's overall performance in the public eye?
- Why is it important to ensure feedback is collated from team members about their experiences working with the company?
- Tell me the steps you would take to implement an employee feedback incentive.
Behavioral Questions
- How do you keep up to date with HR industry best practices?
- Describe a time you had to maintain confidentiality.
- Tell me about a time you had to remain professional in an upsetting or difficult situation.
Conclusion
Most HR Generalists will be able to provide comprehensive answers and demonstrate in-depth knowledge of these subject matter questions. Look for answers using the star method, and identify where persons are using specific examples from their previous roles/experience to demonstrate their working knowledge.
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