Interview Questions to Hire HR Clerk

HR Clerks play a clerical role in the HR department. They are often responsible for clerical and administrative duties, such as typing official HR correspondence, managing incoming and outgoing mail, obtaining copies of employees' IDs, and keeping their employee files up-to-date and accurate.

When interviewing an HR Clerk, organization and administrative abilities are the most important thing to look for. However, someone with experience in a previous HR admin role would be an advantage. Look out for someone with excellent time management and organizational skills, along with a demonstrated ability to process documents and type quickly.

Role Specific Questions

• What is your typing speed? WPM?
• How would you implement an effective filing system?
• What do you know about data protection and confidentiality guidelines?
• When is it ok to discuss or share information about another employee?
• What should you do when leaving your workstation unoccupied?
• Why is Human Resources important to a company?
• When asked to notarise an internal meeting, who should you share those notes or information with?
• Why is it important to keep employee's information up to date on the internal system?
• Tell me about a time when you have collected and collated information for an HR or other department to produce a report.

Behavioral Questions

• How do you keep up to date with HR industry best practices?
• Describe a time you had to maintain confidentiality.
• Tell me about a time you had to remain professional in an upsetting or difficult situation.

Conclusion

Most HR Clerks will be able to provide comprehensive answers and demonstrate in-depth knowledge of these subject matter questions. Look for answers using the star method, and identify where persons are using specific examples from their previous roles/experience to demonstrate their working knowledge.

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