Interview Questions to Hire Hotel Manager

A hotel manager's primary responsibility is to oversee and coordinate the various activities and operations that take place on a daily basis in order to ensure maximum efficiency and productivity. In large hotel corporations, hotel managers may spend most of their time in an office setting, where they are responsible for resolving any maintenance issues, assigning personnel to specific tasks and duties, and devising strategies to generate revenue.

Skill Related Questions

• What suggestions do you have to help us improve the way we treat our customers?
• What methods do you use to keep your hotel clean in your current position?
• How much marketing and advertising experience do you have? Could you give an example?
• What did you do in your prior role to increase the productivity of your staff?
• What techniques would you employ to promote trust and confidence among the staff and yourself?

Behavioral Or Situational Questions 

• What are some ways you've done to save money or time at your current or previous hotel?
• Have you ever had a huge group of folks check in at the same time? How did you deal with it?
• Describe a moment when you received bad feedback from a member of staff. How did you deal with it?
• In the event that one of your workers made a serious mistake, what would you do?
• Describe an instance when you converted a bad situation with a guest into a good one.

General Questions 

• What do you want to be in five years?
• What are your thoughts about us and our services?
• What is the function of a hotel, in your opinion?
• What inspired you to strive for a career in the hospitality industry?
• Would you mind sharing the details of your first employment in the hospitality sector?
• What is your management style?

Conclusion

The hotel manager handles the functions and day-to-day operations of a hotel organization. They handle a wide variety of tasks, including bookkeeping, sales, company development, and customer support. Applicants who do not possess inclined abilities must be dismissed.