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Interview Questions to Hire Behavioral Case Manager

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A behavioral case manager assists people in managing their medical, behavioral, and social service requirements by facilitating services available to them. The elderly, children, persons in their later years and those undergoing physical therapy are examples of clients.

The chosen applicant will be responsible for managing the whole process of behavioral patient care. Behavioral case managers are responsible for analyzing, organizing, delivering, overseeing, and analyzing actions necessary to meet the client's behavioral health and human service needs. 

Skill related questions

  • What are your specialized interests or expertise in behavioral care coordination, if any?
  • Tell us about a typical day at work.
  • How much negotiating must you perform on a daily basis?
  • How have you displayed cultural awareness?
  • In your role, how do you display leadership?

Behavioral or situational questions 

  • How would you evaluate your ability to communicate important information to a patient's whole care team?
  • Describe a situation when you collaborated with members of a patient's care team to accomplish a noteworthy success.
  • How do you collaborate with your patients to assess their care in the hospital?
  • Consider a period when you had to balance competing priorities.
  • What details are necessary in order to develop the patient's treatment strategy?

General questions 

  • Why should we choose you to be our new behavioral case manager?
  • How have your education and experience helped you succeed in this position?
  • What are some effective ways to handle changes in a patient's treatment plan?
  • What do you intend to gain from your boss?
  • Why do you wish to collaborate with our target audience?

Conclusion

Behavioral case managers link the members of their community in need of social and medical services and assist them in regulating various aspects of their lives. Successful candidates will be patient and versatile. Candidates that lack people skills or empathy should not be hired.

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Talent Resources & Development Director - Charoen Pokphand Group
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Senior Talent Acquisition - Manpower Group
Manpower has been using Manatal and we couldn't be happier as a team with the services this platform has provided. The application is extremely user-friendly and very well equipped with all the useful functions one would require for successful recruitment. The support team is also excellent with very fast response time.
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Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to LinkedIn and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.
Maxime Ferreira
International Director - JB Hired
Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!
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HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
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