Security guards are professionals who are responsible for securing premises or specific items. They can guard buildings and public places, as well as high-value cargo and vehicles. Security guards usually undergo intensive on-the-job training relative to the duties they will perform.
Since they are dealing with the public, they should demonstrate a kind but firm manner and the ability to de-escalate situations quickly and effectively. They should also demonstrate strong attention to detail and be physically fit to complete their duties, such as patrols or lifting.
Skill-based questions
It is good practice to ask various types of questions, including skill-based, role-specific, behavioral, and situational questions, to identify strong candidates.
- What types of premises have you previously secured?
- Have you ever had to detain a person for inappropriate behavior or illegal acts?
- What equipment could you use to make your view of the building wider?
- Are you confident in working alone? Or do you prefer to work as part of a team?
- What is the proper procedure if you identify someone conducting illegal activities?
- How often should site patrols be done?
Situational & Behavioural questions
- You have a suspicion about someone in the building and need to monitor them. What do you do?
- You receive a report from a staff member that someone is shoplifting. What do you do?
- You are asked to produce a report of two days of patrols. How do you obtain the information needed for this?
- Tell me about a time you have successfully de-escalated a situation.
- Tell me about a time you worked as part of a security team. What did you enjoy about it?
General Questions
- What are some things you would like to achieve in your work career within the next five years?
- What have you done in your career so far to learn and develop yourself professionally?
- Why did you decide to enter the security industry?
- What are the top three skills you have that you think you can transfer to this role?
- Why have you applied for this role? How do you think you will benefit from working in the role?
Conclusion
The questions above will help you to identify quality candidates who are going through your recruitment process. Remember to look for candidates who demonstrate strong communication and negotiation skills, the ability to de-escalate tense situations, and a strong eye for detail.