A business development manager is a customer service professional who works in a business development environment. A business development manager (BDM) is responsible for leading a team of business development representatives and for setting and achieving business development goals.
They are responsible for creating and implementing business development strategies, managing the sales pipeline, and mentoring and developing team members. They also work closely with other departments, such as marketing, product development, and customer service to ensure that business development efforts are aligned with overall company goals.
Behavioral or situational questions
- Can you give an example of a time when you had to lead a team to achieve a business development goal?
- How do you handle and mentor team members who are not meeting their sales targets?
- How do you stay motivated and maintain a positive attitude during challenging business development projects?
- Can you describe a situation where you had to think outside the box to close a deal?
- Can you give an example of a complex negotiation that you have been a part of, and how did you handle it?
Skill related questions
- How do you prioritize and manage your sales pipeline and your team's pipeline?
- Can you describe your experience with CRM software and how you use it to track and analyze sales performance?
- Can you share your experience in creating and implementing a sales plan?
- How do you handle and overcome objections during the sales process?
- Can you share an experience you had in creating a new market for a product or service?
- How do you manage and train your team to reach their potential?
General questions
- Why do you want to work as a business development manager, and what experience do you have managing a business development team?
- How do you prioritize and manage your sales pipeline and your team's pipeline?
- How do you stay up-to-date with industry trends and market changes to stay ahead of the competition?
- How do you handle and overcome objections during the sales process?
- How do you maintain relationships with key clients and stakeholders?
- How do you manage and train your team to reach their potential?
Conclusion
These questions are meant to give an idea of the kind of experience and skills a business development manager should have, but keep in mind that it's not limited to this list, and the questions could vary depending on the specific industry or company.