Interview Questions for Account Manager

Account managers are vital to a company's expansion. While they contribute to higher sales and earnings, their main duty is to improve a company's reputation by creating and maintaining solid customer connections. Usually, account managers are in charge of overseeing multiple customer accounts simultaneously. Depending on their level of seniority, they might oversee a number of minor accounts or two or three sizable ones. To keep up with the changing needs of their clientele, they must be extremely structured.

Behavioral or situational questions

• What characteristics and competencies would you search for in candidates if you could assemble a team?
• As an account manager, how do you handle pressure at work?
• How would you suggest a new account manager handle client complaints?
• Can you explain any goal you have set before and how you achieve it?
• What motivates you to do better at work?
• Could you elaborate on how you've previously created strong bonds with customers or colleagues?

Skill Related questions

• Explain what you understand by managerial skill.
• What did you understand about time management?
• Describe the top five qualities an account manager should possess.
• Have you ever led any team, and how did you perform?
• Which techniques do you deploy when approaching a new prospect?
• What techniques do you leverage to establish a friendly relationship with your clients?

General questions

• Why did you decide to work in the accounting department?
• What did you understand about the team?
• What distinguishes a good location of employment from a bad one?
• What actions do you take when you slip behind your goals in order to catch up?
• Do you bring work with you when you go home?
• In your opinion, how do you establish trust with a client?

Conclusion

Use this account manager interview question template to find the best talent for the job. Be sure to modify or add more questions based on the unique culture of your company.