Businesses often need to change to keep up with changing and evolving economies and different business environments. Change Management is key to how your business navigates and successfully implements change in the company.
Employees and managers who understand change process and management can be valuable in helping your company transition when needed.
These employees usually have the following qualities;
- Demonstrated experience in working in a changing and evolving company/environment.
- Certification or training in change management
- Strong organisational and inter-personal skills.
- Adaptable nature.
The following questions will help you asses how the candidate will react to various scenarios, including when there is a change in management, business process or financial activity within the business.
Examples of Change Management to detail Questions
- Tell me about a time you have experienced change in a previous role? How did that change impact you?
- Tell me about a time when you have adapted to changes implemented to a company or department?
- You are supervising or managing a department, the senior executives approach you and advise there is to be a re-structure and change in reporting/management, how do you communicate this to your employees?
- If you have a team member who struggles with change, due to being differently abled or having a form of autism, how would you help to reassure them and make sure they are still successful in their role?
- What training have you had in change management?
How to Evaluate Candidates
- Look for candidates who exhibit examples of real work experiences to back up their claims of being adaptable and experienced in change management.
- Identify candidates who are naturally able to steer people in the direction a company wants to move in.
- For senior level and management candidates, look for changes they’ve managed and how they steered the team through to change.
- Identify candidates who can show empathy and understanding of peoples different learning and working styles.