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What Is A Performance Review?

Managers use performance reviews to measure employees' performance, productivity, strengths, and weaknesses.

The terms "performance review," "performance evaluation," and "performance analysis" are used interchangeably.  

Performance reviews are an integral component of the larger set of procedures that comprise performance management. Their primary objective is to assist professional development and improvement or to provide information for administrative decisions (such as those on salary, bonuses, promotions, or layoffs). They can also help in goal-setting.

It's common to think of managing employee performance assessments as one of the most difficult responsibilities. However, with proper planning and a growth approach, appraisals can be rewarding, engaging, and a boost to employees' self-confidence. A well-planned and executed performance review can energize and excite both you and your team, inspiring them to set new goals and focus on their next career development objectives.

Importance Of Performance Reviews

Many employees look forward to following the feedback they will get from their performance evaluations. They appreciate the chance to get helpful tips on how to improve their performance.

Staff performance reviews assist in recognizing and appreciating team members, clarifying their duties, and identifying training and development needs. You may develop an open communication culture in your company with the help of performance reviews.

Professionals who receive performance assessments often work more productively and provide higher-quality results. Managers may assist employees in focusing their efforts to perform more effectively by offering encouragement, outlining expectations, and offering constructive criticism.

The outcomes of performance appraisals can assist in making decisions about pay raises and pay scales, allowing companies to enhance budget estimates for the future fiscal year.

Performance evaluations can assist in determining what type of training is required for employees to improve.

Employees get a chance to voice their opinions at performance review meetings, which open up the lines of communication between management and staff.

In order to provide employees, the possibility to explore further, it helps to discover the employee's potential and other areas of competence.

When To Hold Performance Reviews

It is crucial to choose the right time of year to carry out performance evaluations. Avoid peak times so that you can offer each employee the time and attention they require. It is important to remember that evaluating employee performance has to be a continuous activity. Instead of waiting until a formal evaluation, try to have ongoing conversations with each employee about how they are progressing. In order to prevent any surprises during a formal performance review, this helps to maintain the channels of communication.

Making frequent notes on each employee's performance throughout the year will help you to gather the information that can be highlighted in the reviews.

An employee's participation in seminars, industry conferences, courses, or special projects should all be documented in their file, along with any new qualifications they may have acquired.

This will allow for more in-depth discussions and offer a complete overview of the employee's contribution and professional progress since their prior evaluation.

Performance Review Process

The method of reviewing performance may differ from one organization to the next; however, the following are key factors that are typically included.

  • Goal Setting

Establishing the criteria that managers will use to assess team members is the first step in any evaluation process. This often occurs with some kind of goal-setting, which is most frequently decided by the head of the department, the head of the business, or a combination of both.

  • Set Clear Expectations

Employees may get anxious and nervous during performance evaluations if the procedure and what is expected of them are not made clear in advance. Therefore, it's crucial to appropriately and promptly manage expectations.

In order to reduce uncertainty, it is ideal for each organization to create its own plan and openly communicate it to the workforce. It's critical to be clear about the criteria for pay increases, when they could be expected, what happens when the objectives are fully achieved, etc.

  • Feedback From Colleagues

As your evaluation period draws to a close, encourage staff members to ask for input from colleagues. The easiest approach for them to achieve this is to get in touch with their closest coworkers and get an honest review of their performance.

  • Employee Self-Assessment

A self-evaluation should be completed by each employee as part of the performance review process.

  • Manager Evaluation

A manager can evaluate a team member before or after having had an opportunity to go at the employee's self-evaluation.

  • Discussion

A one-on-one conversation between the employee and their boss often takes place during the last step of the performance review process. It entails going through each objective that the employee and management established and assessing whether the employee met or surpassed it. This often takes place in a face-to-face meeting.

Methods Of Performance Appraisals

  • Behaviorally Anchored Rating Scale (BARS): 

An effective method for evaluating employee performance is the behaviorally anchored rating scale (BARS). BARS focuses on key and specific behaviors, making it possible to assess practically any competency or skill.

The performance of the employee is evaluated by comparing it with examples of their established conduct. For the purpose of gathering data, each example has a rating.

  • Checklist Method

This straightforward approach uses a checklist with a series of questions and yes/no responses for various attributes.

  • Critical Incidents Method

Critical situations may be both positive and negative. The manager considers the employee's critical behavior in both scenarios.

  • Forced Choice Method

This approach typically consists of a set of pre-written True/False questions.

  • General Performance Appraisal

This approach entails ongoing communication between the management and the employee, which includes defining goals and monitoring their achievement.

  • Management By Objective (MBO)

In this procedure, the management and employee collaborate to determine the objectives that the latter should focus on. Once the goals are defined, both parties discuss the employee's progress toward meeting those goals. The management then assesses if the employee met the objective to wrap up the process.

  • Rating Scales

These evaluations, which range from Excellent to Poor or some other metric, evaluate traits like dependability, initiative, attitude, etc. The employee's overall performance is determined using these findings.

Conclusion

Employees in an organization typically see performance reviews as extremely risky. Therefore, choosing the appropriate approach is critical to achieving accurate findings. The approach we use should offer something of value to the company, the staff, and the management. The use of these techniques is crucial because we need to know whether and to what degree our high goals are being achieved.

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Talent Resources & Development Director - Charoen Pokphand Group
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Senior Talent Acquisition - Manpower Group
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Human Resources Manager - Oakwood
Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to LinkedIn and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.
Maxime Ferreira
International Director - JB Hired
Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!
Ngoc-Thinh Tran
HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
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