Introduction
Meet Maxime Ferreira, the International Director at JB Hired, a cutting-edge recruitment and headhunting agency specializing in digital and technology roles across the Asia and MENA regions. With a focus on mid to executive level positions, JB Hired serves a diverse clientele ranging from tech giants and financial institutions to innovative startups. Leveraging the largest database of both local and international candidates, JB Hired distinguishes itself by its profound tech industry expertise and rapid candidate sourcing capabilities.
Challenges
Before adopting Manatal, JB Hired grappled with several pressing challenges. With their vast database of candidates and accompanying information, the agency found it increasingly cumbersome to efficiently navigate the data and facilitate seamless collaboration. The reliance on Excel for data management was becoming a bottleneck, particularly given the colossal volume of information they handled. Additionally, the existing CRM platform did not cater well to recruitment operations, hindering the centralization of activities. As JB Hired's client base expanded, they sought a solution that would support their growth trajectory without compromising service quality, a challenge many agencies face as they scale.
Solution
The introduction of Manatal marked a transformative phase for JB Hired. The implementation process was seamless as they migrated their clients and candidates through CSV files. Integration with G Suite calendars and emails ensured smooth funneling of communication into the Manatal system. A visually appealing career page was embedded on their website to capture applications. Throughout this process, Manatal's dedicated support team provided continuous assistance.
Manatal proved to be a game-changer by addressing the agency's pain points effectively. The platform centralized all commercial activities, streamlining collaboration and enhancing efficiency. Automation capabilities significantly reduced manual efforts, facilitating smoother operations. AI-powered candidate recommendations revolutionized candidate sourcing, enabling the team to identify top candidates within minutes. The Chrome LinkedIn extension further expedited the sourcing process, saving valuable time. Additionally, the customizable CRM simplified the agency's oversight of all relevant stakeholders.
Conclusion
The results of implementing Manatal were remarkable for JB Hired. Despite tripling their workload in terms of job openings, the agency witnessed improvements across all quality Key Performance Indicators (KPIs). The time to present the first batch of candidates to clients decreased from an average of 3.8 to 2.1 days. Notably, the platform freed up around 50% of recruiters' time, enabling them to focus on higher-value tasks such as client and candidate interactions.
Furthermore, Manatal's positive impact extended to collaboration and communication among team members. The platform's features streamlined inter-team communication, facilitating quicker decision-making and fostering a collaborative work environment.
A true testament to Manatal's value, JB Hired's success story stands as a testament to the platform's ability to drive growth, enhance efficiency, and elevate the quality of service in the competitive world of tech recruitment. As the International Director, Maxime Ferreira testifies to the team's collective endorsement of Manatal, cementing its status as a fundamental component of their continued success.