Sometimes, it is important to realize that the time for change is now.
There are many different ATS solutions on the market and the one you currently use may not be the best for your company. Act now to save valuable time later. If the following points are true for you, you may need to reconsider your ATS.
1. You or your team still have difficulties using the ATS
Some ATS features are not very easy to use. Their users require time and energy to understand how they works. This is a problem as the more time you spend training yourself, the less time you spend working on recruitment. It’s an even bigger problem if you are still having difficulties after the training period. Frank, a CEO in a recruiting agency based in Hong Kong, explains: “Using my previous ATS was a nightmare. The design was so awkward and my team was lost even after a month into the subscription! I decided to change my ATS and that turned out to be the right decision.”
Try to understand the way you and your team use your ATS. Does someone complain about the time spent on the ATS? Do you often find yourself explaining how to use it to others? If yes, there may be better options.
2. Your team prefers using your previous system
Of course, switching from one system to another is always hard at the very beginning. Resistance to change is a common symptom in any work environment. But keep in mind that the key objective of any good ATS is to help simplify your day-to-day tasks. If your team is put off by the ATS they are using and prefers using an older and supposedly worse system, there may be a problem.
First, ensure that they have been well-trained. If someone does not understand how to use the new software, then that person is very likely to prefer what they are used to. If this is the case, then you must ask why. Maybe the problem comes from a feature and you can contact customer support to solve the problem. But if the reason comes from a general dissatisfaction with the ATS, then you should think about switching.
3. You feel that you don’t spend enough time on core recruitment tasks
You are doing a lot of work but feel you are losing time on tedious things: scraping the web for a candidate’s information, searching your database for a specific job, manually importing a candidate’s information into your database, and so forth. These time-consuming tasks prevent you from working on what matters: evaluating candidates, conducting interviews, and working with your managers to understand who they need for their positions. Or course, it is possible you and your team just need to spend a little more time mastering your current ATS. Some investment in training is necessary in any case. But you must also ask yourself a few important questions. Has your ATS improved the quality of your recruitment? Have your gained time as a result of using your ATS? If you feel that your ATS has not significantly helped you in these areas, you may require something better.
Conclusion
Realizing the need for change is the most important first step. However, you should only make the switch if you are able to identify a better solution. To help with this, you might consider reading the following article: “How to choose the perfect ATS for your company.”
Bear in mind that switching your ATS is not easy. It requires time and money, and you will likely have to migrate your data. This is why it is crucial to be sure about your options before switching your ATS.