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Receptionist job description

Use this Receptionist job description template to advertise open roles for your company. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.
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Job brief

We are seeking a Receptionist with a friendly personality to be the first point of contact of our company by welcoming guests, receiving phone calls, along with other administrative and clerical tasks.

Responsibilities

  • Great visitors when they arrive at the office.
  • Ability to make customers feel welcome by utilizing personal approach to service and maintain a positive attitude.
  • Receive and distribute documents from and to couriers, and ensure they are correctly delivered.
  • Be able to handle emotional, confrontational people in a calm and professional manner.
  • Never lose composure. 
  • Receive and screen phone calls throughout the day in a courteous and articulate way.
  • Schedule appointments and meetings.
  • Scheduling conference rooms. 
  • Guide guests to the waiting room, and then the relevant person.
  • Make sure the reception area is presentable and tidy.
  • Monitor and maintain inventory supplies in the office, including the responsibility to order next stuff.
  • Monitor the visitor assets as security awareness.
  • Offer secretarial support to executive staff. 
  • Type, scan, and copy documents.
  • Order cafeteria supplies in the office including coffee, tea, and others.
  • Assist Facility Manager with communication and coordination with vendors in regards to the office.
  • Other duties as assigned.

Requirements

  • High school diploma or its equivalent
  • Experience working as a Front Office Representative, Receptionist, or similar role
  • Proficient with Microsoft Office
  • Excellent typing skills (50-60 wpm)
  • Be a self-motivated individual and display initiative
  • As well as be a team player and love to make guests feel at home
  • Professional appearance and attitude
  • Good written and verbal communication skills 
  • Able to multitask and customer minded attitude
  • Commitment to work overtime on occasion
  • Demonstrate excellent organizational, coordination and time management skills

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Bill Twinning
Talent Resources & Development Director - Charoen Pokphand Group
Manatal is the best ATS we worked with. Simplicity, efficency and the latest technologies combined make it an indispensable tool for any large-scale HR team. Since its adoption, we've seen a huge increase across all our key recruitment metrics. To summarize, it is a must-have.
Ahmed Firdaus
Director - MRI Network, Executive Search Firm
I've been using Manatal for the past couple of months and the platform is excellent, user-friendly and it has helped me a lot in my recruitment process, operation and database management. I'm very happy with their great support. Whenever I ask something they come back to me within minutes.
Dina Demajo
Senior Talent Acquisition - Manpower Group
Manpower has been using Manatal and we couldn't be happier as a team with the services this platform has provided. The application is extremely user-friendly and very well equipped with all the useful functions one would required for successful recruitment. The support team is also excellent with very fast response time.
Edmund Yeo
Human Resources Manager - Oakwood
Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to Linkedin and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.
Maxime Ferreira
International Director - JB Hired
Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!
Ngoc-Thinh Tran
HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
I am using Manatal for talent sourcing and it is the best platform ever. I am so impressed, the Manatal team did an excellent work. This is so much awesome, I am recommending the solution to all recruiters I know.
Bill Twinning
Talent Resources & Development Director - Charoen Pokphand Group
Manatal is the best ATS we worked with. Simplicity, efficency and the latest technologies combined make it an indispensable tool for any large-scale HR team. Since its adoption, we've seen a huge increase across all our key recruitment metrics. To summarize. it is a must-have.
Ahmed Firdaus
Director - MRINetwork, Executive Search Firm
I've been using Manatal for the past couple of months and the platform is excellent, user-friendly and it has helped me a lot in my recruitment process, operation and database management. I'm very happy with their great support. whenever I asked something they come back to me within minutes.
Dina Demajo
Senior Talent Acquisition - Manpower Group
Manpower has been using Manatal and we couldn't be happier as a team with the services this platform has provided. The application is extremely user-friendly and very well equipped with all the useful functions one would required for successful requirement. The support team is also excellent with very fast response time.
Kevin Martin
Human Resources Manager - Oakwood
Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to Linkedin and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.
Maxime Ferreira
International Director - JB Hired
Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!
Ngoc-Thinh Tran
HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
I am using Manatal for talent sourcing and it is the best platform ever. I am so impressed, the Manatal team did an excellent work. This is so much awesome, I am recommending the solution to all recruiters I know.

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